Ten Day Process Review
Our Ten Day Process Review is an onsite detailed analysis of your organization's major business processes and operations outside of the "core" accounting systems. Typically, hundreds of processes within a real estate development company are not supported by the standard accounting systems and not easily accessible to senior management. A true "Knowledge Management System", accessing the information from all of these processes, is key to making the right decisions to achieve your strategic goals.
The Ten Day Process Review is structured to evaluate all major processes and determine which processes can be automated to improve accessibility and productivity. Our review may include the following steps and components:
- Meet with each department and map out the major processes within each area of the organization;
- Identify what automation tools and reports are used to support each process;
- Work with the client to prioritize which processes need to be integrated into the Knowledge Management System;
- Identify what customizations and reports are needed to capture and report all critical data needed for decision making;
- Identify where workflow processes could be enhanced;
- Identify various alternatives available for consideration including both short and long term options;
- Provide feedback on the general costs, and pros and cons of the various alternatives.
A final management work session will be included to review our findings. A key objective of this exercise is to identify how we can improve efficiencies by reducing the amount of duplicate data entry, the number of manual processes and the number of non-integrated systems. We will work with you to determine a step by step approach to resolve the identified issues.
Some Important Insights:
In the many assignments completed to date, we have noted that most of the three hundred or more processes within a real estate development company are not supported by the standard accounting systems. As a result, many operations and processes are managed with individual databases that are maintained by individuals or by departments that are not easily accessible by other areas of the organization. For example, we have found numerous construction departments that refuse to use the existing accounting systems and have developed "phantom" systems to meet their operational needs. Clearly, there are numerous opportunities to implement new technologies or to customize an existing system to integrate these processes into the corporate databases.
Of great importance to all organizations is the need to develop true Knowledge Management Systems. Accounting systems may contain the information necessary for financial reporting, but they fall short in their ability to capture and store all of the other information and operational data that flows through an organization on a daily basis. Customer Relationship Management (CRM) systems and Document Management systems are only parts of the real solution. It is critical that senior management understands that every piece of information or data within the company is related in some manner to every other piece of data in the company. The ability to access all of this data quickly through queries, understand its relationships and link it to the original source documents is the key to improving productivity in all organizations.